# Twilio: Elevated 5xx Responses and Latency on Studio Event Handling

> Twilio status incident “Elevated 5xx Responses and Latency on Studio Event Handling” on 2021-12-10: impact minor (vendor’s label), 52 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h
Last updated: 2021-12-10T21:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-10 20:30 UTC · Resolved: 2021-12-10 21:22 UTC · Duration: 52 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5tdqc0w44b7h](https://status.twilio.com/incidents/5tdqc0w44b7h)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-10 21:22 UTC: We have fully investigated the Elevated 5xx Responses and Latency on Studio Event Handling issue triggered by our automated alert, and it was determined that this is related to an issue with Twilio rest API, which is being tracked on our status page https://status.twilio.com/incidents/ztxfwntyhgqd.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-12-10 20:30 UTC, resolved after 52 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h
- Citation: Twilio, “Elevated 5xx Responses and Latency on Studio Event Handling” (2021-12-10 20:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h (CC BY 4.0).
- Markdown link: `[Twilio: Elevated 5xx Responses and Latency on Studio Event Handling (2021-12-10)](https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h)`


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Canonical: https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h · Markdown: https://rewindex.com/company/twilio/incidents/5tdqc0w44b7h.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5tdqc0w44b7h · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:30:39.405Z