# Twilio: Customers Unable to Select Business Profile When Applying for a Sender ID

> Twilio status incident “Customers Unable to Select Business Profile When Applying for a Sender ID” on 2025-04-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5s690d7grmbs
Last updated: 2025-04-03T22:39:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-03 22:39 UTC · Resolved: 2025-04-03 22:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5s690d7grmbs](https://status.twilio.com/incidents/5s690d7grmbs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-04-03 22:39 UTC: Twilio Console Sender IDs was degraded for 24 hours between 3:00pm, April 2nd and 2:46 PM April 3rd Pacific Time During this period of time customers may have experienced not being able to select Business Profile when applying for a Sender ID. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-04-03 22:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5s690d7grmbs
- Citation: Twilio, “Customers Unable to Select Business Profile When Applying for a Sender ID” (2025-04-03 22:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5s690d7grmbs (CC BY 4.0).
- Markdown link: `[Twilio: Customers Unable to Select Business Profile When Applying for a Sender ID (2025-04-03)](https://rewindex.com/company/twilio/incidents/5s690d7grmbs)`


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Canonical: https://rewindex.com/company/twilio/incidents/5s690d7grmbs · Markdown: https://rewindex.com/company/twilio/incidents/5s690d7grmbs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5s690d7grmbs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:32.725Z