# Twilio: Our Engineers are Investigating an Issue with Delays When Sending Outbound Whatsapp Messages

> Twilio status incident “Our Engineers are Investigating an Issue with Delays When Sending Outbound Whatsapp Messages” on 2022-02-11: impact none (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g
Last updated: 2022-02-11T21:10:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-02-11 20:35 UTC · Resolved: 2022-02-11 21:10 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5phhfdkjcx3g](https://status.twilio.com/incidents/5phhfdkjcx3g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-02-11 21:10 UTC: Outbound messages to WhatsApp users was degraded between 09:06 and 09:36 AM Pacific Time on 02/11/2022. Complete recovery was observed by 09:50. During this period, customers may have experienced delayed delivery of outbound messages to WhatsApp users. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-02-11 20:35 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g
- Citation: Twilio, “Our Engineers are Investigating an Issue with Delays When Sending Outbound Whatsapp Messages” (2022-02-11 20:35 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Delays When Sending Outbound Whatsapp Messages (2022-02-11)](https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g)`


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Canonical: https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g · Markdown: https://rewindex.com/company/twilio/incidents/5phhfdkjcx3g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5phhfdkjcx3g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:25.275Z