# Twilio: Issue With Whatsapp Media Messages

> Twilio status incident “Issue With Whatsapp Media Messages” on 2025-04-03: impact none (vendor’s label), 29 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5njq10q4kpxb
Last updated: 2025-04-03T12:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-04-03 12:11 UTC · Resolved: 2025-04-03 12:40 UTC · Duration: 29 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5njq10q4kpxb](https://status.twilio.com/incidents/5njq10q4kpxb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-04-03 12:40 UTC: Twilio Whatsapp Media Messaging was degraded for 9 minutes between April 3, 5:00 AM and 5:09AM Pacific Time. During this period of time customers may have experienced delay in whatsapp media message delivery. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-04-03 12:11 UTC, resolved after 29 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5njq10q4kpxb
- Citation: Twilio, “Issue With Whatsapp Media Messages” (2025-04-03 12:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5njq10q4kpxb (CC BY 4.0).
- Markdown link: `[Twilio: Issue With Whatsapp Media Messages (2025-04-03)](https://rewindex.com/company/twilio/incidents/5njq10q4kpxb)`


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Canonical: https://rewindex.com/company/twilio/incidents/5njq10q4kpxb · Markdown: https://rewindex.com/company/twilio/incidents/5njq10q4kpxb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5njq10q4kpxb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:09:32.368Z