# Twilio: Delays in Retrieving Some Historical Messaging Data

> Twilio status incident “Delays in Retrieving Some Historical Messaging Data” on 2023-11-23: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8
Last updated: 2023-11-24T09:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-23 08:47 UTC · Resolved: 2023-11-24 09:24 UTC · Duration: 25 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5mrlkgsb9bv8](https://status.twilio.com/incidents/5mrlkgsb9bv8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-24 09:24 UTC: All historical data about messages that are requested via the Console or API is now up to date, and all queued information about messages have been processed. The service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-11-23 08:47 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8
- Citation: Twilio, “Delays in Retrieving Some Historical Messaging Data” (2023-11-23 08:47 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8 (CC BY 4.0).
- Markdown link: `[Twilio: Delays in Retrieving Some Historical Messaging Data (2023-11-23)](https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8)`


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Canonical: https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8 · Markdown: https://rewindex.com/company/twilio/incidents/5mrlkgsb9bv8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5mrlkgsb9bv8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:07:10.016Z