# Twilio: SMS Delivery Delays to Vala Network in Republic of Kosovo

> Twilio status incident “SMS Delivery Delays to Vala Network in Republic of Kosovo” on 2021-05-04: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5m8jf3ryd382
Last updated: 2021-05-07T20:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-05-04 15:23 UTC · Resolved: 2021-05-07 20:49 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5m8jf3ryd382](https://status.twilio.com/incidents/5m8jf3ryd382)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-05-07 20:49 UTC: Twilio was informed that the intermittent message delivery delays to the Vala Network in Kosovo were caused by a technical problem in the mobile operator’s messaging platform and there is currently no estimated resolution time. As the impact is limited to a small subset of customers, we’ll be marking the incident as closed on StatusPage and continue to update affected customers via email until the incident is fully resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-05-04 15:23 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5m8jf3ryd382
- Citation: Twilio, “SMS Delivery Delays to Vala Network in Republic of Kosovo” (2021-05-04 15:23 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5m8jf3ryd382 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays to Vala Network in Republic of Kosovo (2021-05-04)](https://rewindex.com/company/twilio/incidents/5m8jf3ryd382)`


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Canonical: https://rewindex.com/company/twilio/incidents/5m8jf3ryd382 · Markdown: https://rewindex.com/company/twilio/incidents/5m8jf3ryd382.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5m8jf3ryd382 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:37:42.854Z