# Twilio: Timeouts From Downstream Payment Providers

> Twilio status incident “Timeouts From Downstream Payment Providers” on 2023-02-06: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5k5k528b4fk3
Last updated: 2023-02-06T23:19:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-02-06 20:49 UTC · Resolved: 2023-02-06 23:19 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5k5k528b4fk3](https://status.twilio.com/incidents/5k5k528b4fk3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-02-06 23:19 UTC: Intermittent failures to process voice payments via Pay verb and Pay Agent Assist with Chase and CardConnect has been resolved and Pay verb and Pay Agent Assist is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-02-06 20:49 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5k5k528b4fk3
- Citation: Twilio, “Timeouts From Downstream Payment Providers” (2023-02-06 20:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5k5k528b4fk3 (CC BY 4.0).
- Markdown link: `[Twilio: Timeouts From Downstream Payment Providers (2023-02-06)](https://rewindex.com/company/twilio/incidents/5k5k528b4fk3)`


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Canonical: https://rewindex.com/company/twilio/incidents/5k5k528b4fk3 · Markdown: https://rewindex.com/company/twilio/incidents/5k5k528b4fk3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5k5k528b4fk3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:00:09.034Z