# Twilio: User Authentication Identity Gateway API Failure Increase in Canada

> Twilio status incident “User Authentication Identity Gateway API Failure Increase in Canada” on 2026-05-31: impact minor (vendor’s label), 4.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc
Last updated: 2026-05-31T11:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-31 07:11 UTC · Resolved: 2026-05-31 11:30 UTC · Duration: 4.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/5g6p3gxp0prc](https://status.twilio.com/incidents/5g6p3gxp0prc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-05-31 11:30 UTC: The incident has been resolved and User Authentication Identity Gateway API failure increase in Canada is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-05-31 07:11 UTC, resolved after 4.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc
- Citation: Twilio, “User Authentication Identity Gateway API Failure Increase in Canada” (2026-05-31 07:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc (CC BY 4.0).
- Markdown link: `[Twilio: User Authentication Identity Gateway API Failure Increase in Canada (2026-05-31)](https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc)`


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Canonical: https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc · Markdown: https://rewindex.com/company/twilio/incidents/5g6p3gxp0prc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/5g6p3gxp0prc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:24:05.787Z