# Twilio: Conversation Service Fails to Load Data

> Twilio status incident “Conversation Service Fails to Load Data” on 2022-05-20: impact minor (vendor’s label), 6.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/57320glfcys6
Last updated: 2022-05-20T19:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-05-20 13:09 UTC · Resolved: 2022-05-20 19:12 UTC · Duration: 6.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/57320glfcys6](https://status.twilio.com/incidents/57320glfcys6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-05-20 19:12 UTC: Our engineering teams have discovered that Conversations services will fail to load in the console for customers using our Pilot feature IP Access Control Management. In order to restore the console functionality, the feature will need to be disabled. Please reach out to Twilio customer support to disable the feature or share any questions.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-05-20 13:09 UTC, resolved after 6.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/57320glfcys6
- Citation: Twilio, “Conversation Service Fails to Load Data” (2022-05-20 13:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/57320glfcys6 (CC BY 4.0).
- Markdown link: `[Twilio: Conversation Service Fails to Load Data (2022-05-20)](https://rewindex.com/company/twilio/incidents/57320glfcys6)`


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Canonical: https://rewindex.com/company/twilio/incidents/57320glfcys6 · Markdown: https://rewindex.com/company/twilio/incidents/57320glfcys6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/57320glfcys6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:33.713Z