# Twilio: Our Engineers are Investigating an Issue with Sender ID

> Twilio status incident “Our Engineers are Investigating an Issue with Sender ID” on 2025-05-12: impact none (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/54xz166x9y0f
Last updated: 2025-05-13T22:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-05-12 21:39 UTC · Resolved: 2025-05-13 22:06 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/54xz166x9y0f](https://status.twilio.com/incidents/54xz166x9y0f)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-13 22:06 UTC: We have fully investigated the Sender ID issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-05-12 21:39 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/54xz166x9y0f
- Citation: Twilio, “Our Engineers are Investigating an Issue with Sender ID” (2025-05-12 21:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/54xz166x9y0f (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Sender ID (2025-05-12)](https://rewindex.com/company/twilio/incidents/54xz166x9y0f)`


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Canonical: https://rewindex.com/company/twilio/incidents/54xz166x9y0f · Markdown: https://rewindex.com/company/twilio/incidents/54xz166x9y0f.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/54xz166x9y0f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:30:06.318Z