# Twilio: MMS and SMS Being Delivered to Unsubscribed Users

> Twilio status incident “MMS and SMS Being Delivered to Unsubscribed Users” on 2022-12-06: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/53vj93zd19ns
Last updated: 2022-12-06T20:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-12-06 18:17 UTC · Resolved: 2022-12-06 20:21 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/53vj93zd19ns](https://status.twilio.com/incidents/53vj93zd19ns)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-12-06 20:21 UTC: We have identified the issue causing MMS and SMS to be delivered to unsubscribed users. This issue impacts a small subset of unsubscribed recipients whose accounts had their unsubscribe lists manually migrated for them. We will be working on deploying a fix within the next few weeks and be resolving this status post due to minimal impact. If you have any questions or would like to continue receiving updates, please contact Support.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-12-06 18:17 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/53vj93zd19ns
- Citation: Twilio, “MMS and SMS Being Delivered to Unsubscribed Users” (2022-12-06 18:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/53vj93zd19ns (CC BY 4.0).
- Markdown link: `[Twilio: MMS and SMS Being Delivered to Unsubscribed Users (2022-12-06)](https://rewindex.com/company/twilio/incidents/53vj93zd19ns)`


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Canonical: https://rewindex.com/company/twilio/incidents/53vj93zd19ns · Markdown: https://rewindex.com/company/twilio/incidents/53vj93zd19ns.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/53vj93zd19ns · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:03:11.747Z