# Twilio: Alert trigger emails and webhooks failing to send

> Twilio status incident “Alert trigger emails and webhooks failing to send” on 2019-05-24: impact minor (vendor’s label), 4.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/533gq16rh40z
Last updated: 2019-05-25T01:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-24 20:05 UTC · Resolved: 2019-05-25 01:00 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/533gq16rh40z](https://status.twilio.com/incidents/533gq16rh40z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2019-05-25 01:00 UTC: We continue to observe failures preventing all Alert Trigger emails and Alert Trigger webhooks from being sent. Additionally, we have determined that debugger events were not visible in the console from 12:00pm PDT to 5:00pm PDT. The debugger issue has been resolved and events are now visible in the console. We will continue to investigate the Alert Trigger issues and will provide updates as they become available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2019-05-24 20:05 UTC, resolved after 4.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/533gq16rh40z
- Citation: Twilio, “Alert trigger emails and webhooks failing to send” (2019-05-24 20:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/533gq16rh40z (CC BY 4.0).
- Markdown link: `[Twilio: Alert trigger emails and webhooks failing to send (2019-05-24)](https://rewindex.com/company/twilio/incidents/533gq16rh40z)`


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Canonical: https://rewindex.com/company/twilio/incidents/533gq16rh40z · Markdown: https://rewindex.com/company/twilio/incidents/533gq16rh40z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/533gq16rh40z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:30:31.148Z