# Twilio: SMS Delivery Delays and Failures to Zain Network

> Twilio status incident “SMS Delivery Delays and Failures to Zain Network” on 2024-03-05: impact minor (vendor’s label), 9 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6
Last updated: 2024-03-13T23:39:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-03-05 07:40 UTC · Resolved: 2024-03-13 23:39 UTC · Duration: 9 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4wt2wlf1dwh6](https://status.twilio.com/incidents/4wt2wlf1dwh6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-13 23:39 UTC: We have fully investigated SMS delivery delays and failures when sending messages to Zain network in Sudan, and we have reached impacted customers internally to continue sharing updates. We will resolve this status post.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-03-05 07:40 UTC, resolved after 9 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6
- Citation: Twilio, “SMS Delivery Delays and Failures to Zain Network” (2024-03-05 07:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures to Zain Network (2024-03-05)](https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6)`


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Canonical: https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6 · Markdown: https://rewindex.com/company/twilio/incidents/4wt2wlf1dwh6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4wt2wlf1dwh6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:22:25.296Z