# Twilio: A Subset of Calls Are Being Queued

> Twilio status incident “A Subset of Calls Are Being Queued” on 2024-01-12: impact minor (vendor’s label), 4.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4wctl21pnnt0
Last updated: 2024-01-13T01:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-12 20:25 UTC · Resolved: 2024-01-13 01:15 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4wctl21pnnt0](https://status.twilio.com/incidents/4wctl21pnnt0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-01-13 01:15 UTC: The issue that was affecting queued calls with Programmable Voice has been resolved, and the service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-01-12 20:25 UTC, resolved after 4.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4wctl21pnnt0
- Citation: Twilio, “A Subset of Calls Are Being Queued” (2024-01-12 20:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4wctl21pnnt0 (CC BY 4.0).
- Markdown link: `[Twilio: A Subset of Calls Are Being Queued (2024-01-12)](https://rewindex.com/company/twilio/incidents/4wctl21pnnt0)`


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Canonical: https://rewindex.com/company/twilio/incidents/4wctl21pnnt0 · Markdown: https://rewindex.com/company/twilio/incidents/4wctl21pnnt0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4wctl21pnnt0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:58:28.085Z