# Twilio: User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-25 06:34 UTC · Resolved: 2026-09-25 12:45 UTC · Duration: 6.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4vqcpc3zd4mq](https://status.twilio.com/incidents/4vqcpc3zd4mq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-09-25 12:45 UTC: The incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/4vqcpc3zd4mq · Markdown: https://rewindex.com/company/twilio/incidents/4vqcpc3zd4mq.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4vqcpc3zd4mq · Generated 2026-10-19T23:36:47.696Z