# Twilio: Partial Degradation of Sync / Conversation Services With Intermittent Failures on REST APIs

> Twilio status incident “Partial Degradation of Sync / Conversation Services With Intermittent Failures on REST APIs” on 2022-08-30: impact none (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4vkppl9c874b
Last updated: 2022-08-30T14:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-30 14:25 UTC · Resolved: 2022-08-30 14:40 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4vkppl9c874b](https://status.twilio.com/incidents/4vkppl9c874b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-08-30 14:40 UTC: We have fully investigated the REST API issue. It was degraded for 23 minutes between 6:56 and 7:19 Pacific Time on 08/30/2022. During this period, customers may have experience slowness in SDK connections and 500s on REST API while using Sync and Conversations. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-08-30 14:25 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4vkppl9c874b
- Citation: Twilio, “Partial Degradation of Sync / Conversation Services With Intermittent Failures on REST APIs” (2022-08-30 14:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4vkppl9c874b (CC BY 4.0).
- Markdown link: `[Twilio: Partial Degradation of Sync / Conversation Services With Intermittent Failures on REST APIs (2022-08-30)](https://rewindex.com/company/twilio/incidents/4vkppl9c874b)`


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Canonical: https://rewindex.com/company/twilio/incidents/4vkppl9c874b · Markdown: https://rewindex.com/company/twilio/incidents/4vkppl9c874b.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4vkppl9c874b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:18.695Z