# Twilio: On Call Engineers are Investigating an issue

> Twilio status incident “On Call Engineers are Investigating an issue” on 2024-01-30: impact none (vendor’s label), 31 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy
Last updated: 2024-01-30T16:43:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-01-30 16:12 UTC · Resolved: 2024-01-30 16:43 UTC · Duration: 31 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4r77kj9y6vsy](https://status.twilio.com/incidents/4r77kj9y6vsy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-01-30 16:43 UTC: We have fully investigated the BoxConfig API returning 5xx errors issue triggered by our automated alert, and it was determined that there is no noticeable customer impact at this time. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-01-30 16:12 UTC, resolved after 31 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy
- Citation: Twilio, “On Call Engineers are Investigating an issue” (2024-01-30 16:12 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue (2024-01-30)](https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy)`


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Canonical: https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy · Markdown: https://rewindex.com/company/twilio/incidents/4r77kj9y6vsy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4r77kj9y6vsy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:57:15.807Z