# Twilio: Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge

> Twilio status incident “Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge” on 2021-07-27: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20
Last updated: 2021-07-28T01:02:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-27 23:57 UTC · Resolved: 2021-07-28 01:02 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4qyvpxjxkg20](https://status.twilio.com/incidents/4qyvpxjxkg20)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-07-28 01:02 UTC: Elevated webhook failures issue has been resolved and Twilio Platform is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-07-27 23:57 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20
- Citation: Twilio, “Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge” (2021-07-27 23:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20 (CC BY 4.0).
- Markdown link: `[Twilio: Elevated Webhook Failures for Subset of Customers when Using the Ashburn Edge (2021-07-27)](https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20)`


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Canonical: https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20 · Markdown: https://rewindex.com/company/twilio/incidents/4qyvpxjxkg20.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4qyvpxjxkg20 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:44:55.479Z