# Twilio: Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-30 23:25 UTC · Resolved: 2026-10-01 11:18 UTC · Duration: 12 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4q8zq9516px0](https://status.twilio.com/incidents/4q8zq9516px0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-10-01 11:18 UTC: The incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/4q8zq9516px0 · Markdown: https://rewindex.com/company/twilio/incidents/4q8zq9516px0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4q8zq9516px0 · Generated 2026-10-19T23:37:43.599Z