# Twilio: Degraded service for support ticket creation through the Console

> Twilio status incident “Degraded service for support ticket creation through the Console” on 2017-03-28: impact minor (vendor’s label), 7.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb
Last updated: 2017-03-29T01:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-03-28 18:22 UTC · Resolved: 2017-03-29 01:45 UTC · Duration: 7.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4n2gk27sgbxb](https://status.twilio.com/incidents/4n2gk27sgbxb)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2017-03-29 01:45 UTC: All systems are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2017-03-28 18:22 UTC, resolved after 7.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb
- Citation: Twilio, “Degraded service for support ticket creation through the Console” (2017-03-28 18:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb (CC BY 4.0).
- Markdown link: `[Twilio: Degraded service for support ticket creation through the Console (2017-03-28)](https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb)`


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Canonical: https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb · Markdown: https://rewindex.com/company/twilio/incidents/4n2gk27sgbxb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4n2gk27sgbxb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:54:05.244Z