# Twilio: Customers Unable to Create Identity Bundles for all Spain and Belgium Number Types, and Chile Mobile Numbers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-05 16:05 UTC · Resolved: 2020-08-05 21:34 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4jvb5044cf57](https://status.twilio.com/incidents/4jvb5044cf57)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-08-05 21:34 UTC: The ability to create identity bundles for all impacted number types of Spain, Belgium, and Chile has been restored and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/4jvb5044cf57 · Markdown: https://rewindex.com/company/twilio/incidents/4jvb5044cf57.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4jvb5044cf57 · Generated 2026-10-18T10:27:07.118Z