# Twilio: Japan SMS Carrier Maintenance - SoftBank Mobile

> Twilio maintenance “Japan SMS Carrier Maintenance - SoftBank Mobile” on 2026-11-05: impact maintenance (vendor’s label), 2.0 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4j8yybr15qk4
Last updated: 2026-11-05T17:03:59Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed · edited after publishing
- Started: 2026-11-05 15:00 UTC · Resolved: 2026-11-05 17:00 UTC · Duration: 2.0 h
- Updates: 3 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://status.twilio.com/incidents/4j8yybr15qk4](https://status.twilio.com/incidents/4j8yybr15qk4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **scheduled** 2026-11-05 11:47 UTC: The SoftBank Mobile network in Japan is conducting a planned maintenance from 05 November 2026 at 07:00 PST until 05 November 2026 at 09:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to SoftBank Mobile Japan handsets. We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
- **in progress** 2026-11-05 15:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-11-05 17:00 UTC: The scheduled maintenance has been completed.

## Rewindex changes for this incident

- 2026-11-05 15:04 UTC: [Incident updated: Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/change/r91d3daafd5a794.md)
- 2026-11-05 17:03 UTC: [Incident updated: Japan SMS Carrier Maintenance - SoftBank Mobile](https://rewindex.com/change/r3eb0a51cb65695.md)

## Cite this

Maintenance posted by Twilio, started 2026-11-05 15:00 UTC, resolved after 2.0 h, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/4j8yybr15qk4
- Citation: Twilio, “Japan SMS Carrier Maintenance - SoftBank Mobile” (2026-11-05 15:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4j8yybr15qk4 (CC BY 4.0).
- Markdown link: `[Twilio: Japan SMS Carrier Maintenance - SoftBank Mobile (2026-11-05)](https://rewindex.com/company/twilio/incidents/4j8yybr15qk4)`


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Canonical: https://rewindex.com/company/twilio/incidents/4j8yybr15qk4 · Markdown: https://rewindex.com/company/twilio/incidents/4j8yybr15qk4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4j8yybr15qk4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:43:58.181Z