# Twilio: Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)

> Twilio status incident “Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)” on 2016-12-20: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34
Last updated: 2016-12-20T20:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-12-20 19:04 UTC · Resolved: 2016-12-20 20:51 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4gy5vtvg9q34](https://status.twilio.com/incidents/4gy5vtvg9q34)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-12-20 20:51 UTC: All systems are operational at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-12-20 19:04 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34
- Citation: Twilio, “Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)” (2016-12-20 19:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34 (CC BY 4.0).
- Markdown link: `[Twilio: Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521) (2016-12-20)](https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34)`


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Canonical: https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34 · Markdown: https://rewindex.com/company/twilio/incidents/4gy5vtvg9q34.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4gy5vtvg9q34 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:52:34.828Z