# Twilio: Callback Failures That Are Affecting  Voice Calls and Video Customer

> Twilio status incident “Callback Failures That Are Affecting Voice Calls and Video Customer” on 2025-03-11: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4fyjgypsz10z
Last updated: 2025-03-11T08:46:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-11 06:21 UTC · Resolved: 2025-03-11 08:46 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4fyjgypsz10z](https://status.twilio.com/incidents/4fyjgypsz10z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-03-11 08:46 UTC: We are no longer seeing service degradation with Voice and Video. The incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-03-11 06:21 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4fyjgypsz10z
- Citation: Twilio, “Callback Failures That Are Affecting  Voice Calls and Video Customer” (2025-03-11 06:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4fyjgypsz10z (CC BY 4.0).
- Markdown link: `[Twilio: Callback Failures That Are Affecting  Voice Calls and Video Customer (2025-03-11)](https://rewindex.com/company/twilio/incidents/4fyjgypsz10z)`


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Canonical: https://rewindex.com/company/twilio/incidents/4fyjgypsz10z · Markdown: https://rewindex.com/company/twilio/incidents/4fyjgypsz10z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4fyjgypsz10z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:49:02.908Z