# Twilio: Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)

> Twilio status incident “Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)” on 2016-12-29: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k
Last updated: 2016-12-29T16:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-12-29 13:32 UTC · Resolved: 2016-12-29 16:00 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4bxxfrqn2x3k](https://status.twilio.com/incidents/4bxxfrqn2x3k)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-12-29 16:00 UTC: We have resolved the issue with our carrier partner.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-12-29 13:32 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k
- Citation: Twilio, “Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521)” (2016-12-29 13:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k (CC BY 4.0).
- Markdown link: `[Twilio: Degraded Service for receiving calls in Brazil - Rio de Janeiro (+5521) (2016-12-29)](https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k)`


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Canonical: https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k · Markdown: https://rewindex.com/company/twilio/incidents/4bxxfrqn2x3k.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4bxxfrqn2x3k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:12.118Z