# Twilio: Flex Insights – Playback Failing for External Recordings

> Twilio status incident “Flex Insights – Playback Failing for External Recordings” on 2026-03-30: impact minor (vendor’s label), 49 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf
Last updated: 2026-03-30T14:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-30 13:47 UTC · Resolved: 2026-03-30 14:36 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4bw8fgkhvmgf](https://status.twilio.com/incidents/4bw8fgkhvmgf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-03-30 14:36 UTC: Issue with Flex Insights - Playback failing for external recordings has been resolved and Flex is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-03-30 13:47 UTC, resolved after 49 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf
- Citation: Twilio, “Flex Insights – Playback Failing for External Recordings” (2026-03-30 13:47 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf (CC BY 4.0).
- Markdown link: `[Twilio: Flex Insights – Playback Failing for External Recordings (2026-03-30)](https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf)`


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Canonical: https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf · Markdown: https://rewindex.com/company/twilio/incidents/4bw8fgkhvmgf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4bw8fgkhvmgf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T20:44:52.150Z