# Twilio: Issues Storing Video Recordings Containing Unicode Characters

> Twilio status incident “Issues Storing Video Recordings Containing Unicode Characters” on 2026-03-26: impact minor (vendor’s label), 1.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/42s9870rbqqv
Last updated: 2026-03-26T13:05:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-26 11:15 UTC · Resolved: 2026-03-26 13:05 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/42s9870rbqqv](https://status.twilio.com/incidents/42s9870rbqqv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-03-26 13:05 UTC: We are no longer experiencing issues where saving Video Recordings would fail when Room names contained Unicode characters. This incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-03-26 11:15 UTC, resolved after 1.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/42s9870rbqqv
- Citation: Twilio, “Issues Storing Video Recordings Containing Unicode Characters” (2026-03-26 11:15 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/42s9870rbqqv (CC BY 4.0).
- Markdown link: `[Twilio: Issues Storing Video Recordings Containing Unicode Characters (2026-03-26)](https://rewindex.com/company/twilio/incidents/42s9870rbqqv)`


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Canonical: https://rewindex.com/company/twilio/incidents/42s9870rbqqv · Markdown: https://rewindex.com/company/twilio/incidents/42s9870rbqqv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/42s9870rbqqv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:59:50.884Z