# Twilio: A Subset of Call Failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-07-30 15:42 UTC · Resolved: 2020-07-30 17:31 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/424dfkywh1dh](https://status.twilio.com/incidents/424dfkywh1dh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-07-30 17:31 UTC: From 7:00AM to 9:30AM PST, an internal service failure led to a subset of inbound and outbound call failures, as well as DTMF and modification issues during calls. All services are now fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/424dfkywh1dh · Markdown: https://rewindex.com/company/twilio/incidents/424dfkywh1dh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/424dfkywh1dh · Generated 2026-10-18T11:40:03.054Z