# Twilio: SMS Delivery Delays from Twilio to MTS Kazakhstan

> Twilio status incident “SMS Delivery Delays from Twilio to MTS Kazakhstan” on 2026-11-11: impact minor (vendor’s label), 14 h, 9 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q
Last updated: 2026-11-12T13:33:39Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-11 23:18 UTC · Resolved: 2026-11-12 13:25 UTC · Duration: 14 h
- Updates: 9 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://status.twilio.com/incidents/3wnqqyl8bc8q](https://status.twilio.com/incidents/3wnqqyl8bc8q)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-11 23:18 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-11-12 00:19 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-11-12 02:19 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **investigating** 2026-11-12 06:20 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **identified** 2026-11-12 06:36 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-12 07:37 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-12 09:39 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **monitoring** 2026-11-12 11:48 UTC: We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-11-12 13:25 UTC: The incident has been resolved and SMS delivery from Twilio to MTS network subscribers in Kazakhstan is operating normally.

## Rewindex changes for this incident

- 2026-11-12 00:23 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/rba786ae5457368.md)
- 2026-11-12 02:23 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/rc4e686480467d3.md)
- 2026-11-12 06:23 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/r7f3fc0c6a571cc.md)
- 2026-11-12 06:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/r89685a23e9733f.md)
- 2026-11-12 07:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/ra974bfd9df47a4.md)
- 2026-11-12 09:43 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/rc38b8e52845771.md)
- 2026-11-12 11:53 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/ra1e0254e8774d7.md)
- 2026-11-12 13:33 UTC: [Incident updated: SMS Delivery Delays from Twilio to MTS Kazakhstan](https://rewindex.com/change/rbee764f8a0d07c.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-11 23:18 UTC, resolved after 14 h, 9 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q
- Citation: Twilio, “SMS Delivery Delays from Twilio to MTS Kazakhstan” (2026-11-11 23:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays from Twilio to MTS Kazakhstan (2026-11-11)](https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q)`


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Canonical: https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q · Markdown: https://rewindex.com/company/twilio/incidents/3wnqqyl8bc8q.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3wnqqyl8bc8q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T16:02:40.972Z