# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2020-12-09: impact minor (vendor’s label), 22 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3v7kxy914b2w
Last updated: 2020-12-09T19:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-12-09 18:52 UTC · Resolved: 2020-12-09 19:14 UTC · Duration: 22 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3v7kxy914b2w](https://status.twilio.com/incidents/3v7kxy914b2w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-12-09 19:14 UTC: We have fully investigated the outbound call failures to Belgium issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-12-09 18:52 UTC, resolved after 22 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3v7kxy914b2w
- Citation: Twilio, “Automated Alert: No Customer Impact” (2020-12-09 18:52 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3v7kxy914b2w (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2020-12-09)](https://rewindex.com/company/twilio/incidents/3v7kxy914b2w)`


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Canonical: https://rewindex.com/company/twilio/incidents/3v7kxy914b2w · Markdown: https://rewindex.com/company/twilio/incidents/3v7kxy914b2w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3v7kxy914b2w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:44:20.628Z