# Twilio: Missing Inbound Messages on Some US Short Codes

> Twilio status incident “Missing Inbound Messages on Some US Short Codes” on 2018-07-09: impact minor (vendor’s label), 18 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1
Last updated: 2018-07-09T20:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-07-09 19:43 UTC · Resolved: 2018-07-09 20:01 UTC · Duration: 18 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3qrqmdzdymx1](https://status.twilio.com/incidents/3qrqmdzdymx1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-07-09 20:01 UTC: The carrier issue was resolved at approximately 12:45 pm and inbound messages are now being correctly delivered to Twilio. Our monitoring shows that messages sent during the impacted time window were queued by the carrier have all been received by Twilio and processed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2018-07-09 19:43 UTC, resolved after 18 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1
- Citation: Twilio, “Missing Inbound Messages on Some US Short Codes” (2018-07-09 19:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1 (CC BY 4.0).
- Markdown link: `[Twilio: Missing Inbound Messages on Some US Short Codes (2018-07-09)](https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1)`


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Canonical: https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1 · Markdown: https://rewindex.com/company/twilio/incidents/3qrqmdzdymx1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3qrqmdzdymx1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:40:21.143Z