# Twilio: Calabrio Teleopti Workforce Management integration with Flex is degraded

> Twilio status incident “Calabrio Teleopti Workforce Management integration with Flex is degraded” on 2020-05-16: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3qqdh3l02s45
Last updated: 2020-05-16T18:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-16 17:00 UTC · Resolved: 2020-05-16 18:58 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3qqdh3l02s45](https://status.twilio.com/incidents/3qqdh3l02s45)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-05-16 18:58 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-05-16 17:00 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3qqdh3l02s45
- Citation: Twilio, “Calabrio Teleopti Workforce Management integration with Flex is degraded” (2020-05-16 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3qqdh3l02s45 (CC BY 4.0).
- Markdown link: `[Twilio: Calabrio Teleopti Workforce Management integration with Flex is degraded (2020-05-16)](https://rewindex.com/company/twilio/incidents/3qqdh3l02s45)`


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Canonical: https://rewindex.com/company/twilio/incidents/3qqdh3l02s45 · Markdown: https://rewindex.com/company/twilio/incidents/3qqdh3l02s45.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3qqdh3l02s45 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:39.419Z