# Twilio: Automated Alert: No Customer Impact on Help Center Assistant Issue

> Twilio status incident “Automated Alert: No Customer Impact on Help Center Assistant Issue” on 2024-07-18: impact none (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7
Last updated: 2024-07-18T17:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-07-18 17:20 UTC · Resolved: 2024-07-18 17:50 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3nn5jvpr2qx7](https://status.twilio.com/incidents/3nn5jvpr2qx7)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-07-18 17:50 UTC: We have fully investigated the Help Center Assistant issue and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-07-18 17:20 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7
- Citation: Twilio, “Automated Alert: No Customer Impact on Help Center Assistant Issue” (2024-07-18 17:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7 (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact on Help Center Assistant Issue (2024-07-18)](https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7)`


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Canonical: https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7 · Markdown: https://rewindex.com/company/twilio/incidents/3nn5jvpr2qx7.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3nn5jvpr2qx7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:29.789Z