# Twilio: SMS Delivery Failures from Twilio to Orange Sierra Leone

> Twilio status incident “SMS Delivery Failures from Twilio to Orange Sierra Leone” on 2026-11-12: impact minor (vendor’s label), 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3ghx15tprwfg
Last updated: 2026-11-12T12:03:36Z

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-11-12 01:43 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 7 · Affected components: CARRIER NETWORK - SMS, Middle East & Africa, SMS, Middle East & Africa
- [Vendor status page: https://status.twilio.com/incidents/3ghx15tprwfg](https://status.twilio.com/incidents/3ghx15tprwfg)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-12 01:43 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-11-12 02:43 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-11-12 04:46 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-11-12 04:48 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-12 05:48 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-12 07:49 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-11-12 11:55 UTC: Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Sierra Leone. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-12 02:53 UTC: [Incident updated: SMS Delivery Failures from Twilio to Orange Sierra Leone](https://rewindex.com/change/r8320c0c4cafd40.md)
- 2026-11-12 04:53 UTC: [Incident updated: SMS Delivery Failures from Twilio to Orange Sierra Leone](https://rewindex.com/change/ra76d5619080039.md)
- 2026-11-12 05:53 UTC: [Incident updated: SMS Delivery Failures from Twilio to Orange Sierra Leone](https://rewindex.com/change/r58e10ced8455ea.md)
- 2026-11-12 07:53 UTC: [Incident updated: SMS Delivery Failures from Twilio to Orange Sierra Leone](https://rewindex.com/change/rcb4b30480159af.md)
- 2026-11-12 12:03 UTC: [Incident updated: SMS Delivery Failures from Twilio to Orange Sierra Leone](https://rewindex.com/change/rad6207cb927b33.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-12 01:43 UTC, not resolved, 7 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/3ghx15tprwfg
- Citation: Twilio, “SMS Delivery Failures from Twilio to Orange Sierra Leone” (2026-11-12 01:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3ghx15tprwfg (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures from Twilio to Orange Sierra Leone (2026-11-12)](https://rewindex.com/company/twilio/incidents/3ghx15tprwfg)`


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Canonical: https://rewindex.com/company/twilio/incidents/3ghx15tprwfg · Markdown: https://rewindex.com/company/twilio/incidents/3ghx15tprwfg.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3ghx15tprwfg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T14:46:50.020Z