# Twilio: 500 Errors When Using Multiple Twilio Products

> Twilio status incident “500 Errors When Using Multiple Twilio Products” on 2023-09-18: impact minor (vendor’s label), 8.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3cdfr7t263zt
Last updated: 2023-09-19T06:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-18 22:09 UTC · Resolved: 2023-09-19 06:28 UTC · Duration: 8.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3cdfr7t263zt](https://status.twilio.com/incidents/3cdfr7t263zt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-09-19 06:28 UTC: Voice Recording (pause or restart), Studio and Video Rooms are now operating normally. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-09-18 22:09 UTC, resolved after 8.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3cdfr7t263zt
- Citation: Twilio, “500 Errors When Using Multiple Twilio Products” (2023-09-18 22:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3cdfr7t263zt (CC BY 4.0).
- Markdown link: `[Twilio: 500 Errors When Using Multiple Twilio Products (2023-09-18)](https://rewindex.com/company/twilio/incidents/3cdfr7t263zt)`


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Canonical: https://rewindex.com/company/twilio/incidents/3cdfr7t263zt · Markdown: https://rewindex.com/company/twilio/incidents/3cdfr7t263zt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3cdfr7t263zt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:11:22.763Z