# Twilio: Devices Using Super SIM May Have Experienced Degraded Connectivity

> Twilio status incident “Devices Using Super SIM May Have Experienced Degraded Connectivity” on 2022-12-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd
Last updated: 2022-12-14T06:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-14 06:15 UTC · Resolved: 2022-12-14 06:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3c9b9ncwjcpd](https://status.twilio.com/incidents/3c9b9ncwjcpd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-12-14 06:15 UTC: Super SIM connectivity was degraded for 18 minutes between 21:24 and 21:42 PT on 12/13/2022. During this period, customers may have experienced delays in getting connected to the network. At the same time we noticed that 2.2% of devices lost data connectivity. Devices that attempted to reconnect immediately after losing connectivity should have been able to successfully reconnect to the redundant instances while the impacted one recovered. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2022-12-14 06:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd
- Citation: Twilio, “Devices Using Super SIM May Have Experienced Degraded Connectivity” (2022-12-14 06:15 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd (CC BY 4.0).
- Markdown link: `[Twilio: Devices Using Super SIM May Have Experienced Degraded Connectivity (2022-12-14)](https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd)`


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Canonical: https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd · Markdown: https://rewindex.com/company/twilio/incidents/3c9b9ncwjcpd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3c9b9ncwjcpd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:42.294Z