# Twilio: Call Service Errors for a Subset of Customers

> Twilio status incident “Call Service Errors for a Subset of Customers” on 2021-08-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/382ybdrdr8v5
Last updated: 2021-08-03T14:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-03 14:44 UTC · Resolved: 2021-08-03 14:44 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/382ybdrdr8v5](https://status.twilio.com/incidents/382ybdrdr8v5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-03 14:44 UTC: Programmable Voice service was degraded for 7 minutes between 07:13 and 07:20 Pacific Time on 08/03/2021. During this period, customers may have experienced call and conferences failures. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-08-03 14:44 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/382ybdrdr8v5
- Citation: Twilio, “Call Service Errors for a Subset of Customers” (2021-08-03 14:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/382ybdrdr8v5 (CC BY 4.0).
- Markdown link: `[Twilio: Call Service Errors for a Subset of Customers (2021-08-03)](https://rewindex.com/company/twilio/incidents/382ybdrdr8v5)`


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Canonical: https://rewindex.com/company/twilio/incidents/382ybdrdr8v5 · Markdown: https://rewindex.com/company/twilio/incidents/382ybdrdr8v5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/382ybdrdr8v5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:49:15.512Z