# Twilio: Upgraded Accounts Still Marked As Trial Accounts

> Twilio status incident “Upgraded Accounts Still Marked As Trial Accounts” on 2021-08-25: impact minor (vendor’s label), 4.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/32yjl6wgnngp
Last updated: 2021-08-26T01:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-25 21:30 UTC · Resolved: 2021-08-26 01:28 UTC · Duration: 4.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/32yjl6wgnngp](https://status.twilio.com/incidents/32yjl6wgnngp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-26 01:28 UTC: Upgraded Accounts in Twilio console are now operating normally. We are no longer experiencing this issue. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-08-25 21:30 UTC, resolved after 4.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/32yjl6wgnngp
- Citation: Twilio, “Upgraded Accounts Still Marked As Trial Accounts” (2021-08-25 21:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/32yjl6wgnngp (CC BY 4.0).
- Markdown link: `[Twilio: Upgraded Accounts Still Marked As Trial Accounts (2021-08-25)](https://rewindex.com/company/twilio/incidents/32yjl6wgnngp)`


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Canonical: https://rewindex.com/company/twilio/incidents/32yjl6wgnngp · Markdown: https://rewindex.com/company/twilio/incidents/32yjl6wgnngp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/32yjl6wgnngp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:10:29.939Z