# Twilio: New TwiML Processor Migration Caused Change in Behavior for <Record> Transcribe Attribute

> Twilio status incident “New TwiML Processor Migration Caused Change in Behavior for <Record> Transcribe Attribute” on 2024-08-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/3226x7n4glbp
Last updated: 2024-08-14T21:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-08-14 21:00 UTC · Resolved: 2024-08-14 21:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/3226x7n4glbp](https://status.twilio.com/incidents/3226x7n4glbp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-08-14 21:00 UTC: Twilio Programmable Voice 'Recording Transcriptions' service was degraded between 07/21/2023 and 08/05/2024. During this period of time customers may have experienced issues with transcriptions not being generated for calls that were passing transcribeCallback attribute and not passing transcribe attribute in the Record verb. The new TwiML processor migration change has been reflected in the Programmable Voice documentation. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-08-14 21:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/3226x7n4glbp
- Citation: Twilio, “New TwiML Processor Migration Caused Change in Behavior for <Record> Transcribe Attribute” (2024-08-14 21:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/3226x7n4glbp (CC BY 4.0).
- Markdown link: `[Twilio: New TwiML Processor Migration Caused Change in Behavior for <Record> Transcribe Attribute (2024-08-14)](https://rewindex.com/company/twilio/incidents/3226x7n4glbp)`


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Canonical: https://rewindex.com/company/twilio/incidents/3226x7n4glbp · Markdown: https://rewindex.com/company/twilio/incidents/3226x7n4glbp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/3226x7n4glbp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:04:58.372Z
