# Twilio: Proxy Service Returning 5xx From a Single Host Brought INLB Due to Autoscaling

> Twilio status incident “Proxy Service Returning 5xx From a Single Host Brought INLB Due to Autoscaling” on 2024-04-12: impact none (vendor’s label), 36 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/32213lh45344
Last updated: 2024-04-12T15:58:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-12 15:22 UTC · Resolved: 2024-04-12 15:58 UTC · Duration: 36 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/32213lh45344](https://status.twilio.com/incidents/32213lh45344)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-12 15:58 UTC: Twilio Proxy service was degraded for 46 minutes between 7:15 AM and 8:01 AM Pacific Time on April 12th 2024. During this period of time Proxy based customers would have not received messages inflight, and Proxy session create/updates would have been impacted, resulting in users not being able to connect over a message. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-12 15:22 UTC, resolved after 36 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/32213lh45344
- Citation: Twilio, “Proxy Service Returning 5xx From a Single Host Brought INLB Due to Autoscaling” (2024-04-12 15:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/32213lh45344 (CC BY 4.0).
- Markdown link: `[Twilio: Proxy Service Returning 5xx From a Single Host Brought INLB Due to Autoscaling (2024-04-12)](https://rewindex.com/company/twilio/incidents/32213lh45344)`


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Canonical: https://rewindex.com/company/twilio/incidents/32213lh45344 · Markdown: https://rewindex.com/company/twilio/incidents/32213lh45344.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/32213lh45344 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:10:10.096Z