# Twilio: The Support Plans Page in the Console Is Now Fully Operational

> Twilio status incident “The Support Plans Page in the Console Is Now Fully Operational” on 2023-01-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/31lrwj52r3xf
Last updated: 2023-01-18T23:08:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-01-18 23:08 UTC · Resolved: 2023-01-18 23:08 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/31lrwj52r3xf](https://status.twilio.com/incidents/31lrwj52r3xf)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-01-18 23:08 UTC: The support plans page in the console was degraded for approximately 30 minutes between 3:10:59PM and 3:43:03 PM PT on 01/04/2023. During that time, customers were not able to access the page or upgrade their support plan. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-01-18 23:08 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/31lrwj52r3xf
- Citation: Twilio, “The Support Plans Page in the Console Is Now Fully Operational” (2023-01-18 23:08 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/31lrwj52r3xf (CC BY 4.0).
- Markdown link: `[Twilio: The Support Plans Page in the Console Is Now Fully Operational (2023-01-18)](https://rewindex.com/company/twilio/incidents/31lrwj52r3xf)`


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Canonical: https://rewindex.com/company/twilio/incidents/31lrwj52r3xf · Markdown: https://rewindex.com/company/twilio/incidents/31lrwj52r3xf.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/31lrwj52r3xf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:06:37.594Z