# Twilio: On Call Engineers are Investigating Degradation of Verify SMS in Multiple Countries

> Twilio status incident “On Call Engineers are Investigating Degradation of Verify SMS in Multiple Countries” on 2021-12-14: impact none (vendor’s label), 51 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2yhrgg03018z
Last updated: 2021-12-14T08:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-14 07:10 UTC · Resolved: 2021-12-14 08:01 UTC · Duration: 51 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2yhrgg03018z](https://status.twilio.com/incidents/2yhrgg03018z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-12-14 08:01 UTC: We have fully investigated the issue with Verify SMS in multiple countries triggered by our automated alert, and it was determined that this issue is impacted by the current ongoing incident: https://status.twilio.com/incidents/y7tykpgdsb3c

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-12-14 07:10 UTC, resolved after 51 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2yhrgg03018z
- Citation: Twilio, “On Call Engineers are Investigating Degradation of Verify SMS in Multiple Countries” (2021-12-14 07:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2yhrgg03018z (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating Degradation of Verify SMS in Multiple Countries (2021-12-14)](https://rewindex.com/company/twilio/incidents/2yhrgg03018z)`


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Canonical: https://rewindex.com/company/twilio/incidents/2yhrgg03018z · Markdown: https://rewindex.com/company/twilio/incidents/2yhrgg03018z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2yhrgg03018z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:21:15.333Z