# Twilio: Slowdown in retrieving voice recordings

> Twilio status incident “Slowdown in retrieving voice recordings” on 2018-01-05: impact minor (vendor’s label), 6.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n
Last updated: 2018-01-06T01:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-05 18:37 UTC · Resolved: 2018-01-06 01:27 UTC · Duration: 6.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2xqhsntlxs1n](https://status.twilio.com/incidents/2xqhsntlxs1n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2018-01-06 01:27 UTC: We have resolved the issue with recording latency. All systems are normal at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2018-01-05 18:37 UTC, resolved after 6.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n
- Citation: Twilio, “Slowdown in retrieving voice recordings” (2018-01-05 18:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n (CC BY 4.0).
- Markdown link: `[Twilio: Slowdown in retrieving voice recordings (2018-01-05)](https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n)`


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Canonical: https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n · Markdown: https://rewindex.com/company/twilio/incidents/2xqhsntlxs1n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2xqhsntlxs1n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:16.442Z