# Twilio: Some requests to our TURN services are returning 500 errors

> Twilio status incident “Some requests to our TURN services are returning 500 errors” on 2020-03-23: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz
Last updated: 2020-03-23T20:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-03-23 17:57 UTC · Resolved: 2020-03-23 20:14 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2qgw8tcs28kz](https://status.twilio.com/incidents/2qgw8tcs28kz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-03-23 20:14 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-03-23 17:57 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz
- Citation: Twilio, “Some requests to our TURN services are returning 500 errors” (2020-03-23 17:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz (CC BY 4.0).
- Markdown link: `[Twilio: Some requests to our TURN services are returning 500 errors (2020-03-23)](https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz)`


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Canonical: https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz · Markdown: https://rewindex.com/company/twilio/incidents/2qgw8tcs28kz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2qgw8tcs28kz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:08:37.784Z