# Twilio: Issue With KYC Onboarding in TrustHub Console

> Twilio status incident “Issue With KYC Onboarding in TrustHub Console” on 2026-01-15: impact minor (vendor’s label), 56 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n
Last updated: 2026-01-15T17:36:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-15 16:40 UTC · Resolved: 2026-01-15 17:36 UTC · Duration: 56 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2jc8h3nmmg7n](https://status.twilio.com/incidents/2jc8h3nmmg7n)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-15 17:36 UTC: KYC Onboarding in TrustHub Console is operating normally. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-01-15 16:40 UTC, resolved after 56 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n
- Citation: Twilio, “Issue With KYC Onboarding in TrustHub Console” (2026-01-15 16:40 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n (CC BY 4.0).
- Markdown link: `[Twilio: Issue With KYC Onboarding in TrustHub Console (2026-01-15)](https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n)`


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Canonical: https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n · Markdown: https://rewindex.com/company/twilio/incidents/2jc8h3nmmg7n.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2jc8h3nmmg7n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:53:18.004Z