# Twilio: User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America

> Twilio status incident “User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America” on 2026-04-10: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9
Last updated: 2026-04-10T09:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-10 06:39 UTC · Resolved: 2026-04-10 09:32 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2j9b03y3wfs9](https://status.twilio.com/incidents/2j9b03y3wfs9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-04-10 09:32 UTC: The incident has been resolved and User Authentication Identity in multiple countries across North America and Latin America is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-04-10 06:39 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9
- Citation: Twilio, “User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America” (2026-04-10 06:39 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9 (CC BY 4.0).
- Markdown link: `[Twilio: User Authentication Identity API High Latency in Multiple Countries Across North America and Latin America (2026-04-10)](https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9)`


---
Canonical: https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9 · Markdown: https://rewindex.com/company/twilio/incidents/2j9b03y3wfs9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2j9b03y3wfs9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:23.285Z