# Twilio: High Error Rates for Conversations and Programmable Video in IE1

> Twilio status incident “High Error Rates for Conversations and Programmable Video in IE1” on 2026-01-28: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/2b15gqny08lk
Last updated: 2026-01-28T20:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-28 18:20 UTC · Resolved: 2026-01-28 20:47 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/2b15gqny08lk](https://status.twilio.com/incidents/2b15gqny08lk)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-28 20:47 UTC: "404" errors from Cloudfront for Conversation API calls or increased error rates when trying to connect to Video Rooms has been resolved and programmable video is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-01-28 18:20 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/2b15gqny08lk
- Citation: Twilio, “High Error Rates for Conversations and Programmable Video in IE1” (2026-01-28 18:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/2b15gqny08lk (CC BY 4.0).
- Markdown link: `[Twilio: High Error Rates for Conversations and Programmable Video in IE1 (2026-01-28)](https://rewindex.com/company/twilio/incidents/2b15gqny08lk)`


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Canonical: https://rewindex.com/company/twilio/incidents/2b15gqny08lk · Markdown: https://rewindex.com/company/twilio/incidents/2b15gqny08lk.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/2b15gqny08lk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:41:55.612Z