# Twilio: Whatsapp Sandbox Settings Page In Console Returning Elevated HTTP 500 Error

> Twilio status incident “Whatsapp Sandbox Settings Page In Console Returning Elevated HTTP 500 Error” on 2022-04-24: impact minor (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/22ysvckg1wpy
Last updated: 2022-04-24T10:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-04-24 08:22 UTC · Resolved: 2022-04-24 10:28 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/22ysvckg1wpy](https://status.twilio.com/incidents/22ysvckg1wpy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-04-24 10:28 UTC: Issue causing elevated HTTP 500 error rates while accessing the 'Send a Whatsapp message' and 'Whatsapp Sandbox Settings' page in console has been fixed and are operating as intended. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-04-24 08:22 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/22ysvckg1wpy
- Citation: Twilio, “Whatsapp Sandbox Settings Page In Console Returning Elevated HTTP 500 Error” (2022-04-24 08:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/22ysvckg1wpy (CC BY 4.0).
- Markdown link: `[Twilio: Whatsapp Sandbox Settings Page In Console Returning Elevated HTTP 500 Error (2022-04-24)](https://rewindex.com/company/twilio/incidents/22ysvckg1wpy)`


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Canonical: https://rewindex.com/company/twilio/incidents/22ysvckg1wpy · Markdown: https://rewindex.com/company/twilio/incidents/22ysvckg1wpy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/22ysvckg1wpy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:58:02.375Z