# Twilio: Internal Incident Caused Accounts Upgrading Failure

> Twilio status incident “Internal Incident Caused Accounts Upgrading Failure” on 2021-02-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp
Last updated: 2021-02-02T11:45:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-02 11:45 UTC · Resolved: 2021-02-02 11:45 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/22j9r0s0w0pp](https://status.twilio.com/incidents/22j9r0s0w0pp)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-02-02 11:45 UTC: Billing pages and upgrading accounts were causing failures. Customers may have experienced account upgrade issues. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-02-02 11:45 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp
- Citation: Twilio, “Internal Incident Caused Accounts Upgrading Failure” (2021-02-02 11:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp (CC BY 4.0).
- Markdown link: `[Twilio: Internal Incident Caused Accounts Upgrading Failure (2021-02-02)](https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp)`


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Canonical: https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp · Markdown: https://rewindex.com/company/twilio/incidents/22j9r0s0w0pp.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/22j9r0s0w0pp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:38:13.961Z