# Twilio: Media Message Log retrieval affected

> Twilio status incident “Media Message Log retrieval affected” on 2024-03-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/227j8dwx4cmj
Last updated: 2024-03-20T18:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-03-20 18:00 UTC · Resolved: 2024-03-20 18:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/227j8dwx4cmj](https://status.twilio.com/incidents/227j8dwx4cmj)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-03-20 18:00 UTC: Twilio Core Messaging was degraded for 6 minutes between 11:00 and 11:06am Pacific Time on 03/20/2024. During this period of time customers may have experienced HTTP 5xx errors when using the logs media endpoints. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-03-20 18:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/227j8dwx4cmj
- Citation: Twilio, “Media Message Log retrieval affected” (2024-03-20 18:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/227j8dwx4cmj (CC BY 4.0).
- Markdown link: `[Twilio: Media Message Log retrieval affected (2024-03-20)](https://rewindex.com/company/twilio/incidents/227j8dwx4cmj)`


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Canonical: https://rewindex.com/company/twilio/incidents/227j8dwx4cmj · Markdown: https://rewindex.com/company/twilio/incidents/227j8dwx4cmj.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/227j8dwx4cmj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:42:01.976Z